Tag: leadership

Governor Christie, Leadership and Sacrifice

During a recent town hall meeting, New Jersey’s Governor Chris Christie recently responded to a teacher’s question about his efforts to address the financial difficulties facing the state’s educational system and his battle with the teacher’s union. The video of their interaction is included below:

In the video, Governor Christie cites that NJ teachers contribute nothing to the cost of their healthcare benefits. A hundred percent of the cost is covered by the taxpayers not only during their time as teachers but, if they attain tenure, for their lifetime. Working with an enormous deficit, Christie was requesting the teachers contribute 1.5% of their pay to offset some of the costs of their benefits, on average, $750 per year. Additionally, he requested that the union freeze salaries for one year (there is a provision guaranteeing 4.9% increases each year). If these items were adopted, minor teacher layoffs would be required and result in ~$700M in savings. The union did not support these programs and many more teachers were let go.

Looking at these proposals from a business perspective and in our current economic client, they seem extremely reasonable. Where is the shared sacrifice? Building a profitable company is a difficult task. There are often times when sacrifice is required on many fronts. Making sacrifices can mean the difference between survival and closing the doors. Employees who cling to entitlement cannot be tolerated. And in these difficult situations, strong leadership is critical. Christie demonstrated the directness and clarity that are needed from a leader. He’s candid and clear. His reaction to the teacher’s eyerolling was beautiful. He doesn’t ignore it. He calls it out. Let’s have some mutual respect. Leadership is about straight talk and honesty. Articulate the problem, the action, the benefits and the consequences. Listen. Take the heat.

And if you have a compensation program that provides employees a 5% increase every year and no matter how they perform or what they contribute to your business, I would love to know why.

DON’T CREATE DOUBT

I received a call this past week from a former colleague.  She is in the HR profession and she told me her boss had left the company and she wanted to be considered for the position.  We reviewed the responsibilities of the position and I whole-heartedly agreed that she was qualified and would be a great fit for the position.  What intrigued me was that this very skilled and confident HR professional needed affirmation that she was good enough.

As our conversation continued, I learned a new GM had joined the company a few months ago and he would be responsible for hiring the HR Manager to support his organization.  He had specifically told her that he wanted to consider external candidates in addition to any internal candidates.  Of course, this immediately made her doubt her qualifications, skills and experience.  Interestingly, I had to remind her of all the great work she had done when we worked together and the positive impact she had on the business.  How quickly she forgot in the wake of doubt!

The reason I am writing this, is because I can’t help but wonder if the GM realizes the impact he had on her?  Imagine if he had approached her differently or even if he had explained why he wanted to consider external candidates.  Perhaps she would not have started to doubt herself and would have understood the business reasons.  The good news is that she quickly got herself back on track by utilizing her professional support group.  But what about those people who are not outgoing enough to reach out for perspective or those that may not have a support group?  They could be a great fit for the job too but missed out on some extra encouragement.

This really made me think about how influential senior executives can be even in the simplest of interactions.  It made me remember that senior executives can be intimidating just because of the position they hold and not even their actions.

This is just something for business leaders to think about as they communicate with employees.  Don’t “over-egoize” yourself remember employees will read into everything you are saying; be thoughtful about what you say and how you say it.  I don’t have any articles to quote, just my recent experience offering a dose of encouragement to a confident, skilled and outstanding HR professional.