This Week’s HRI “Lightbulb”  – “Angers” Away!

Remember that a common goal of most people is to maintain the respect of their co-workers.  When people get angry, they may focus on retribution rather than this ultimate goal.   Anger is an emotion that can lead us to act before we think.   Take a few moments to look unemotionally at the situation.  That thought process alone is going to eliminate a great deal of the frustration and overreaction.